Do I need to submit insurance information?
No! You are covered under University Insurance when operating our vehicles. University Insurance will cover you in the case of an accident, but if you are driving/using the car recklessly, you may be referred to the Student Conduct Services.
Do I need to bring my own vehicle?
No! CSU Motorpool provides us with University vehicles for volunteers to drive!
Do the volunteers have to be members of our organization?
No- you could have a friend, roommate, etc., volunteer on behalf of your student org. Please know that all volunteers must be able to provide a valid CSUID as well as pass an MVR check.
Why would someone fail an MVR check?
You may read about the specific disqualifying conditions in the University Vehicles policy.
What if one of our volunteers doesn’t pass the MVR check?
We will inform the Team Leader that the student org member does not qualify to be a RamRide driver. If that happens, the group will need to replace that member with a qualified driver. If you are concerned about a member passing an MVR check, your group may opt to submit up to 2 backups.
Does my international driver’s licence count?
No, University policy requires RamRide drivers to have had a US driver’s license for at least 1 year.
All other programs at CSU have a 2-year requirement, RamRide was given an exception.
What if I’m in more than one organization?
When you volunteer, you will need to tell the RamRide staff which organization you are volunteering for that night (which org you are fundraising for that night).
What if I’m not in an organization and I want to volunteer?
You could volunteer on behalf of an organization. At this time, RamRide will not be allowing individual volunteers who are not volunteering on behalf of an organization.
What time do volunteers need to arrive for their night(s)?
Volunteers need to be in the RamRide office by 8:30 pm, and plan to volunteer with RamRide through the completion of operations (between 2:30 am and 3:00 am).
I’ve never volunteered for RamRide before and I’m nervous about knowing what to do… How do you prepare volunteers for these responsibilities?
Volunteers receive in-depth training each night before going out on the road that covers how operations work, emergency protocols/procedures, and there is time for questions.
Will I have to use my personal phone?
You will be provided with a RamRide phone that has the dispatch system on it as well as any relevant phone numbers you may need in the contact list.
Do the cars have Bluetooth so I can play my own music?
Most of the vehicles do not have Bluetooth. Many volunteers opt to bring a portable bluetooth speaker so that they are able to play their own music.
Do I get to choose which car I drive?
We generally have a mix of minivans and sedans. While you can choose your preference of vehicle type (depending on vehicle availability that night), you will not be able to choose which specific vehicle you will be assigned that night.
How long does it take for funds to be deposited in a SOFA?
It should take 1-2 weeks for funds to be deposited into a SOFA. We generally start the deposit the Monday following your volunteer night as long as there were no issues that require us to hold payment.
Can funds be deposited into multiple SOFAs or transferred between SOFAs?
We only deposit funds into one SOFA. If you are planning on splitting payments with another organization, that will need to be worked out on your own. SLiCE will assist you in transferring the funds to an additional organization after you receive payment.
